workplace relations advisory

AACS’s Workplace Relations Advisory service provides members with access to expert advisors to navigate the constantly evolving landscape of human resources, industrial relations and work health and safety by calling 1800 282 227.

The AACS’s Workplace Relations Advisory service is manned by a team of leading workplace relations experts who specialise in guiding retail businesses to manage legal risk associated with employment and work health and safety.

AACS members can call to receive unlimited advice on non-complex employment or work health and safety matters between 8:30 AM – 5:00 PM, Monday to Friday, including subjects such as:

Award terms
and conditions

(for example, when is a level 3 under the General Retail Industry Award 2020 entitled to overtime?)

General guidance around termination of employment, discrimination, workplace health and safety
(for example, an employee has had an accident in the workplace, what are my obligations?)

COVID-19 support
(for example, my employee doesn't want to be vaccinated, what are my obligations under the relevant public health order?)

Performance management
(for example, an employee is underperforming in their role, what should be my next steps?)

...and much more.

member-exclusive access to nra legal

In addition to the Workplace Relations Advisory service, AACS’s members are entitled to reduced rates for services delivered by NRA Legal for matters that fall outside of the scope of the hotline. This includes unfair dismissal claims, wage compliance audits, written policies and procedures, contracts of employment, workplace investigations and the delivery of training.

To get the ball rolling, NRA Legal would like to offer all AACS’s members the opportunity to conduct a HR Health Check.

Why carry out an NRA Legal Health Check?

Control risk by identifying procedural or compliance issues in your employment and payroll practices.
Identify priority improvement areas for business plans and future strategy.
Seek independent assurance of compliant workplace relations practices.
Minimise the potential for costly employee claims.
The HR Health Check is undertaken by qualified employment lawyers at no cost.
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We represent our members in matters most pressing to the industry and strongly lobby for government reforms. With various tiers of membership, there is a level of support suitable for every business size.