Customer Service Gets Back to Basics in 2012
Dec 15, 2011 CSNews BERKELEY HEIGHTS, N.J. — With technology — specifically social media and mobile communications — become a…
Read More >Cigarette smoke should be treated like asbestos
From: The Daily Telegraph December 18, 2011 10:17PM ATTENTION smokers: your days of puffing away in NSW restaurants are numbered…
Read More >Generation Z
Generation Z: A generation who value convenience At the recent Shopper Insights in Action conference it was revealed that in…
Read More >Woolies ambition optimistic
Eli Greenblat December 6, 2011 The Age Ben Gilbert estimates Woolworths generates more than $5.5 billion in sales from generic…
Read More >BAT launches High Court pack challenge
December 1, 2011 – 11:47PM The Age British American Tobacco (BAT) has launched its promised High Court challenge to cigarette…
Read More >O’Brien likely to test Amatil in quest to cut business costs
by: John Durie From: The Australian December 01, 2011 12:25PM COCA-COLA Amatil appears to be benefiting from the index effect,…
Read More >Nissan Leaf goes wireless – charged by electromagnetic induction from floor pad
by: By Ged Bulmer From: The Advertiser THE sight of electric cars umbilically attached to their charging stations hasn’t yet…
Read More >Study Reveals C-Store Food Purchases Gaining on QSRs
29 November 2011 CSNews CHICAGO — More consumers are making convenience stores their destination for meals and snacks, a new…
Read More >The three laws of innovation: open, open and open
by: Eric Schmidt, executive chairman of Google From: The Australian November 28, 2011 12:04PM IT’S a common mistake to assume…
Read More >Metcash looks to cash in on home brand spat
Eli Greenblat November 30, 2011 – 1:30PM The Age Metcash has declared itself the “champion” of brands, declaring it will…
Read More >Shopping online for Xmas toys? Oh the horror!
November 30, 2011 – 11:54AM The Age The last words of Kurtz, the ivory trader in Joseph Conrad’s novel Heart…
Read More >Shoppers led themselves down the aisle to lack of choice
Julian Lee November 30, 2011 The Age “Shed not a tear for the big brands; Australia is a line item…
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