Lifestyle habits of Australians have undergone a major shift since the COVID-19 pandemic first hit, with record numbers of Australians exploring online substitutes for everything from access to health support services to exercise, skills training and entertainment.
The nbn Behavioural Change Survey investigated internet usage habits before and during social distancing, to understand how data consumption needs have changed during the COVID-19 crisis. The survey, conducted by Venture Insights and commissioned by NBN Co, found increased demand for key online activities, providing new insight into behaviour changes that may endure once social distancing restrictions are eased.
- Almost half (48%) of respondents who visited their GP in the past two months did so virtually via telehealth services, and almost two thirds (63%) of respondents said they would continue using telehealth services into the future
- 84% of people working from home are beating social isolation by connecting with family through video calls and 73% are now making social video calls with colleagues.
- 1 in 2 respondents working from home are now also keeping fit with the support of online exercise classes.
- Almost one third (30%) of young people aged 18-24 have undertaken online work skills training.
Resources
- Media release here
- Blog Finding a healthy connection to the real world here
- Digital social channel links: LinkedIn, Facebook, and Instagram
How you can help
- Share these findings with your stakeholder network and communication channels
- Look out for business segment behavioural change survey, coming next week
- Remember business nbn™ matters
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