CONFIDENCE IN CONVENIENCE MEANS SUPPLIERS MUST GET ON BOARD

25th March 2014 As the viability of the major supermarket model comes under international scrutiny and consumer awareness increases on a daily basis, the convenience store is emerging as one of the brighter and more positive retail stories of 2014. With reason to be confident about the future the industry, the Australasian Association of Convenience Stores (AACS) has a message to suppliers who may have neglected convenience stores and focused their efforts on the two major chains: it’s time to support these small businesses which have always supported you – before it’s too late. AACS CEO Jeff Rogut said the convenience industry has remained resilient despite the aggressive moves by the major supermarkets over the years, through a focus on customer service and evolving to respond to changes in consumer behaviour. “The major chains have pulled out all the stops to drive smaller, independent retailers out of the market, through…

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Killing off the chemist

Kate Jones March 19, 2014 Do discount chains mean local pharmacies are dead? Is the old fashioned apothecary a thing of the past? It’s a David versus Goliath scenario. Small independent pharmacies up against the might of discount chemist chains. Will it be a battle to the death? Or will there be enough market space for both to share? Customers come to their local pharmacist because they are trusted and have a good knowledge of medicine. There are 5250 community pharmacies in Australia and 12 per cent of those are completely independent, according to research firm IBISWorld. But these independents are expected to gradually be “forced out of the industry”, IBISWorld researcher Arna Richardson says in her January 2014 report Pharmacies in Australia. Richardson points to an increasingly competitive industry due to the introduction of low-cost warehouse-style pharmacies coupled with proposed changes to the Pharmaceutical Benefits Scheme by the federal…

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How Ben & Jerry's brought maverick ideas to mainstream business

Brad Edmondson 19 March 2014 theguardian.com As Ben Cohen, co-founder of Ben & Jerry’s, turns 63, Brad Edmondson explains why the company is proof that profits and purpose can co-exist The story behind Ben & Jerry’s Ice Cream and its 35-year struggle to achieve “linked prosperity” started with a simple but radical idea that everyone and everything the company touched should benefit from its profits. The sale of the ice cream makers to Unilever in 2000 therefore was a surprise twist to those who knew the two founders, Ben Cohen and Jerry Greenfield. I recently published a book on just this. I wrote the story without the input of Cohen or Greenfield as they declined to be interviewed, which bothered me, at first. I had written other stories featuring charismatic founders I did not interview, but those people were always dead. Cohen and Greenfield are still friends and doing just…

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Trouble in store for Sainsbury's as sales go into reverse in bargain-conscious UK

Sarah Butler and Sean Farrell 19 March 2014 The Guardian Sainsbury’s is last of UK’s big four grocers to see sales go into reverse as shoppers search for bargains at discounters Over the last three months sales in Sainsbury’s stores open for more than a year tumbled by just over 3% – ending a 36-quarter run of growth. Nine years of constantly growing sales have come to an abrupt end at Sainsbury’s in another sign of the huge changes in Britain’s shopping habits. The change in fortunes revealed on Tuesday makes Sainsbury’s the last of the UK’s big four grocers to see sales at established stores go into reverse as a result of shoppers searching for bargains at discounters such as Aldi and Lidl, switching to cheaper own-label goods, moving online – or simply buying less. Over the last three months sales in Sainsbury’s stores open for more than a…

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States Urge Retail Giants With Pharmacies to Stop Selling Tobacco Products

ELIZABETH A. HARRIS MARCH 16, 2014 The New York Times The New York attorney general, Eric T. Schneiderman, and others have called for retailers to follow the lead of CVS, which has said it will take tobacco products off its shelves by October. More than two dozen attorneys general sent letters on Sunday to five of the country’s largest retailers, encouraging them to stop selling tobacco products in stores that also have pharmacies, which would follow the example CVS Caremark set with its announcement earlier this year that it would stop selling such products in its drugstores. The letters were sent to Rite Aid, Walgreen, Kroger, Safeway and Walmart, five companies that are among the biggest pharmacy retailers in the country. “There is a contradiction in having these dangerous and devastating tobacco products on the shelves of a retail chain that services health care needs,” the letters said. Stopping the…

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9500 pieces of legislation to be scrapped: The four cuts which will impact your business

Cara Waters 19 March 2014 SmartCompany Prime Minister Tony Abbott is announcing extensive red tape repeals today as part of the government’s promise to streamline business regulations. Abbott will promise to cut red tape for business and charities by more than $700 million and announce the scrapping of more than 9500 pieces of legislation. Small Business Minister Bruce Billson told SmartCompany this morning the cuts are mainly “largely redundant requirements that no longer have a place in our economy” and include some acts of Parliament that date back to Federation and deal with issues like when the states had their own navies. Billson says it’s “a great day for small business” and in amongst the cuts there are four big cuts which will impact on SMEs. 1. Paid parental leave payroll requirements The government is going to try again to remove the payroll function imposed on employers for the government’s…

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