AAP
December 05, 2012
CONSUMERS will be able to store photos of their shopping receipts on their smartphones and tablets to present to retailers if they want to return goods.
The facility is included in a mobile shopper application released today by the Australian Competition and Consumer Commission (ACCC).
ACCC deputy chair Delia Rickard says the free ACCCShopper app provides answers to frequently asked consumer questions on refunds, returns, warranties and lay-by.
“The feature I like most about the app is you can quickly photograph copies of your receipts, so if you need proof of purchase, if you want to return them later on, you have it right there on your phone,” she told ABC television.
“You can also set it for reminders about when a gift card is going to expire or when you need to make a lay-by payment.”
Ms Rickard says retailers will accept the photos as proof of purchase.
The app is a one-stop shop for the rights of consumers under ACCC rules.
“It will help you with those difficult conversations with retailers sometimes,” Ms Rickard says.
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