ACCC's Franchising: what you need to know

Have you seen our recently updated Franchising fact sheet?

This has key information and tips to help franchisees and prospective franchisees understand their rights and responsibilities under the Franchising Code, including:

• disclosure requirements
• good faith obligations
• cooling-off periods
• dispute resolution
• ending a franchise agreement.

If you’re a franchisor, we encourage you to distribute this useful fact sheet to prospective franchisees along with your disclosure documents (if not sooner).  

Fair Work Ombudsman’s ‘Reasonable steps’ to promote workplace compliance in franchise networks

There have been recent changes to workplace laws which set clear expectations that franchisors need to consider to prevent the exploitation of workers in their franchise system.

The FWO has released its Guide to promoting workplace compliance in your franchise network to assist franchisors with promoting sustained workplace compliance in their networks.

It includes:

• information about new workplace laws that apply to franchisors
• practical steps for franchisors to promote workplace compliance in their networks
• real life examples to illustrate best practice approaches
• a checklist that businesses can use to assess and benchmark current practices
• guidance about where franchisors can seek further assistance.

For the FWO guide and more resources to help franchisors, visit: www.fairwork.gov.au/franchisors

Kind regards,

Small Business team

Australian Competition and Consumer Commission (ACCC)