safety at work courses
Handling abusive and aggressive customers
$49.50 online course
Customer aggression is on the rise, and it can be a challenge for retail workers to keep control of an escalating situation. What is the best way to handle a customer whose behaviour becomes threatening? What strategies will help diffuse and refocus a bad interaction, and when is it appropriate to walk away?
Active armed offender training
$49.50 online course
Retailers face risks including armed robbery, active armed offender incidents, and assault. Do you know what to do if an active armed offender came into your business with the sole intention of hurting people? Like any emergency, you should have a well-practiced plan for what to do.
workplace health & safety courses
store management courses
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Looking for something else such as accredited training or specific skill sets? Browse our full range of training courses.
social media courses
Which ecommerce platform is best for me
$31.50 online course
Effectively selling on social media
$31.50 online course